Terms & Conditions
Last updated: November 2025
Welcome to AirNova Cleaning Solutions. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services.
1. Introduction
These Terms & Conditions govern your use of:
The AirNova Cleaning Solutions website
Any related booking forms, quote requests, or communication channels
Our air duct cleaning, dryer vent cleaning, HVAC cleaning, sanitization, and related services
By using our website or booking a service, you acknowledge that you have read, understood, and agreed to this policy.
2. Service Terms
A. Scheduling
When scheduling an appointment, you agree to provide accurate information including:
Name
Address
Contact details
Service type
We reserve the right to reschedule or decline services when necessary (e.g., unsafe conditions, inaccessible systems, incorrect information).
B. Cancellations
To cancel or reschedule, please notify us at least 24 hours before your appointment.
Late cancellations may incur a service fee.
C. Service Limitations
Our technicians will inform you if:
Your system is inaccessible
Additional work is required
Certain components cannot be cleaned due to structural or safety issues
We do not guarantee full restoration of systems that are heavily damaged, improperly installed, or beyond cleaning repair.
3. Pricing & Payments
A. Pricing
All pricing provided on the website or via phone/text is subject to inspection, as final costs may depend on:
System size
Contamination level
Extra vents
Additional treatments
B. Payment Terms
Payment is due at the time of service, unless otherwise stated.
Accepted payment methods may include:
Cash
Credit/Debit
Digital payments (if available)
Invoices must be paid in full for the service warranty to apply.
4. Warranties & Guarantees
We provide a satisfaction guarantee for our cleaning services. If you are not satisfied with the results, you must notify us within 48 hours of service completion so we can evaluate and correct the issue.
This guarantee does not apply to:
Pre-existing system damage
Mold growth requiring remediation
Systems that were not accessible or fully cleanable
Issues resulting from lack of maintenance afterward
5. Customer Responsibilities
To ensure safe and efficient service, you agree to:
Provide clear access to vents, equipment, and HVAC systems
Secure pets and children during service
Disclose any allergies, sensitivities, or special accommodations needed
Failure to prepare the service area may result in rescheduling or additional labor fees.
6. Website Use
By using our website, you agree NOT to:
Misuse or attempt to bypass security features
Copy, duplicate, or reproduce website content without permission
Submit false or misleading information
Attempt to disrupt or interfere with website operations
All website content is owned by AirNova Cleaning Solutions and protected by copyright laws.
7. Liability Limitations
AirNova Cleaning Solutions is not liable for:
Damage caused by pre-existing issues in your HVAC system
Structural problems, pests, mold, or hazardous materials present before service
Indirect, incidental, or consequential damages
Misuse or improper maintenance after our service
Our maximum liability is limited to the amount paid for the specific service.
8. Third-Party Links
Our website may include links to external sites.
We do not control and are not responsible for:
Content
Policies
Practices
of third-party websites.
We encourage users to read the Privacy Policy and Terms of any external sites visited.
9. Changes to Terms
We may update these Terms & Conditions periodically.
The updated version will include a revised “Last Updated” date.
Continued use of our website or services indicates acceptance of the new terms.
10. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
📧 Email: info@airnovasolutions.com
📞 Phone: (305) 555-2944
📍 Address: Miami, FL